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Privacy Policy

This policy applies to the site: www.gatineauvalley.com

Date of last update: January 13, 2025

At Gatineau Valley Developments, we value the trust you place in us and we are firmly committed to preserving the confidentiality of your personal information. The purpose of this policy is to clarify how we process the data you entrust to us. By interacting with our services, you signify your agreement to this privacy policy.

Information We Collect

1.1. Personal Information Collected

We collect the following information:

  • Last Name

  • First Name

  • Email Address

  • Phone Number

1.2. Information Collected Automatically

Each time you browse our website, certain information is collected by default:

  • IP address

  • Internet browser used

  • Operating system

  • Browsing history (pages viewed, length of visit)

  • Information about the device and software used

2. Forms and collection methods

Your personal information is collected through the following methods:

  • Website information form

We use the information collected for the following purposes:

  • Information/Promotional offers

  • To contact you and answer your questions

3. Log files and cookie

We collect certain information through log files and cookies. These files allow us to process statistics and traffic information, facilitate navigation and improve the service for users

  • a) Description of the cookies used by the site

This mainly involves the following information:

  • IP address

  • Operating system

  • Pages visited and requests

  • Time and day of connection

The use of such files allows us to achieve the following objectives

  • Improving our service

When browsing the site, third-party cookies may be recorded. In addition, the site may integrate social network buttons allowing you to share your activity on the site. Cookies from these social networks may be stored on your computer when you use these features. These sites have their own privacy policies and general terms of use that may differ from our site. We invite you to consult the privacy policies and general terms of use of these sites.

  • b) Opposition to the use of cookies by the site

You can decline to share your cookie through your browser software. In the event that you decide to deactivate cookies, you will then be able to continue browsing the site. However, we accept no responsibility for any malfunction of the site caused by this action.

4. Use of Information

We use your data to:

  • Respond to your requests.

  • Offer a personalized experience tailored to your needs.

  • Inform you of promotions and special offers.

  • Continuously improve our services.

  • Ensure quality customer support.

  • Comply with our legal obligations.

5. Dissemination of Information

At Gatineau Valley Developments, we do not use your data for commercial purposes. However, exceptions exist:

  • Legal proceedings: Your information may be disclosed if the law requires us to do so or if we deem it imperative to defend our rights or those of others.

6. Protection of Information

We employ a range of measures to ensure the security of your information, preventing any unwanted access, disclosure or unauthorized modification.

The responsible management of the information you entrust to us is essential. This includes the collection, use, retention and secure destruction of data, according to the highest industry standards.

The person responsible for processing personal information will keep all personal information collected in its computer systems on the site and under reasonable security conditions for a period of: one year.

7. Right of opposition and withdrawal

You have the right to object to the processing of your personal information by the site ("right of opposition"). You also have the right to request that your personal information no longer appear, for example, on a mailing list ("right of withdrawal"). In order to object to the processing of your personal information or request the withdrawal of your personal information, you must follow the following procedure: The user must make a request to limit the processing of their personal information to the person responsible for processing the information, by sending an email to the address provided below.

  • info@gatineauvalley.com

8. Right of access, rectification and deletion

You can view, update, modify or request the deletion of information concerning you, by following the procedure set out below: The user must send an email to the person responsible for processing personal information, specifying the subject of his request and using the contact email address of the person responsible for processing personal information provided on this page. If you have submitted your personal information to us, you have the right to request the deletion of that data via the following procedure: The user must send an email to the person responsible for processing data. The request for deletion of data will be processed within 10 working days.

9. Security

The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information. To ensure the security of you personal information, we use the following measures:

  • Secure Sockets Layer (SSL) protocol

  • Access management – authorized person

  • Network monitoring software

  • Automatic backup

  • User ID/password

  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, there is always a risk when using the Internet to transmit personal information.

10. Obligations of the person responsible for processing personal information

If you have a question, concern or complaint about the protection of your personal information or our practices in this area, contact the Person Responsible for the Protection of Personal Information by email at info@gatineauvalley.com

Include your name and contact information, the nature of your request or complaint and any other relevant information. The person responsible for processing personal information undertakes to protect the personal information collected, not to transmit it to third parties without informing you and to respect the purposes for which this information was collected. In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him. In the event that the integrity, confidentiality or security of your personal information is compromised, the person responsible for processing undertakes to inform you.

11. Acceptance of the privacy policy

By browsing the site, you certify that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

12. Legislation

We are committed to complying with the legislative provisions set out in:

  • Act respecting the protection of personal information in the private sector, RLRQ c P-39.1;and/or

  • Personal Information Protection and Electronic Documents Act, LC 2000, c 5.

Gatineau Valley Developments values the trust you place in it and is committed to ensuring the confidentiality of your information.